Shipping
Do you have questions about your order or shipping products and packages? We are happy to help. Please select a topic from the list below or ask your question by email or via WhatsApp at the bottom of this page.
We use different shipping parties to deliver our products to our customers as sustainably as possible. Once you complete a quote request, based on the zip code you entered and your chosen product(s) or package(s), you will be emailed more details on the most optimal method of shipping.
Depending on the product ordered and/or the quantities required, Rainup packages are mainly delivered on disposable pallets, euro pallets or XXL pallets. After delivery, this pallet is in your possession. TIP! Reuse it for a nice pallet bench in your garden, as kindling for your (outdoor) stove or an exciting hut for the kids. If you don't want to use this pallet, take it to your local garbage station.
- Benelux orders: Central warehouse in the Netherlands
- UK orders: Warehouse in the UK
- USA orders: Warehouse in the USA (depending on location East Coast or West Coast branch).
- Other countries: Central warehouse in the Netherlands
When your order has been processed and we have determined the most suitable transport method for you, you will automatically receive a separate e-mail containing a track & trace code. Click on the code to see where your order is now or when it will be delivered to the address you provided!
